Contact
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Pointe Coupee General Hospital
2202 False River Drive
New Roads, Louisiana 70760
Additional Contact Information
Leadership
Chad Olinde, CPA, MBA
Chief Executive Officer
(225) 638-5702
Valerie Jarreau, RN, MSN
Chief Nursing Officer
(225) 638-5773
Departments
Administration
(225) 638-5702
+ Hours
Monday – Friday, 8:00 AM until 4:00 PM
- Hours may differ during holidays.
Business Office (Billing)
(225) 638-5780
+ Hours
Monday – Friday, 8:00 AM until 4:30 PM
- Phone Menu:
- Press 1 to make a payment or request an itemized bill.
- Press 2 to speak to an insurance representative regarding your bill.
- Press 3 if you have received any correspondence related to Pointe Coupee General Hospital emergency room physicians.
- How to pay your bill →
- Hours may differ during holidays.
- Visa and MasterCard accepted.
Cardiopulmonary Services (Respiratory)
(225) 638-5756
+ Hours
Monday – Friday, 8:00 AM until 4:30 PM
- Above hours are for outpatient services only.
- Outpatient service hours may differ during holidays.
Case Management
(225) 638-5788
casemgmt@pcgh.org
+ Hours & Survey
Monday – Friday, 7:30 AM until 4:30 PM
- Hours may differ during holidays.
Your opinion matters – complete one of our surveys to let us know how we are doing.
Dietary
(225) 638-5753
+ Daily Meal Serving Times
Patients:
7:30 AM, 11:30 PM, and 5:30 PM
Hospital Employee/Auxiliary:
11:45 AM until 12:00 PM
Hospital Campus Employees:
12:00 PM until 12:15 PM
All Others:
12:15 PM until 1:00 PM
- Guest trays available.
- Café menu →
- Only cash accepted.
Emergency Room
(225) 638-5758
+ Available 24/7
Available 24 hours a day, 7 days a week
- Emergency Room information →
- Non-emergency area hours are everyday, 6:00 AM until 8:00 PM
Gift Shop
(225) 638-5866
+ Hours
Monday – Friday, 10:00 AM until 2:00 PM
- Gift shop information →
- Hours may differ during holidays.
- Only cash accepted.
Health Information (Medical Records)
(225) 638-5771
+ Hours
Monday – Friday, 8:00 AM until 4:30 PM
- Authorization for release of records →
- Hours may differ during holidays.
Hospital Compliance
(225) 638-5795
+ Hours
Monday – Friday, 8:00 AM until 4:00 PM
- Call to report any non-compliance with federal laws or statues or if you have a question about compliance.
- Calls may be made anonymously or openly.
- All issues reported to hospital compliance will be investigated and corrected as warranted by the investigation.
- Hours may differ during holidays.
Human Resources
(225) 638-5702
+ Hours
Monday – Friday, 8:00 AM until 4:00 PM
- Hours may differ during holidays.
Laboratory
(225) 638-5712
+ Hours
Monday – Friday, 7:00 AM until 7:00 PM
Saturday, 7:00 AM until 12:00 PM
- Above hours are for outpatient services only.
- Outpatient service hours may differ during holidays.
Media Relations
Media Relations information →
Outpatient Registration (Admissions & Outpatient Services)
(225) 618-4500
+ Hours
Monday – Friday, 7:00 AM until 7:00 PM
Saturday, 7:00 AM until 12:00 PM
- For emergencies and after hours, registration is completed in ER.
- Outpatient service hours may differ during holidays.
Privacy Officer
(225) 618-4518
+ Hours
Monday – Friday, 8:00 AM until 4:30 PM
- Hours may differ during holidays.
Radiology
(225) 638-5705
+ Hours
Monday – Friday, 7:00 AM to 5:30 PM
- Above hours are for outpatient services only.
- Outpatient service hours may differ during holidays.
St. Joseph's Medical Clinic
(225) 618-4590
Map
+ Hours
Monday – Friday, 8:00 AM to 5:30 PM
- Hours may differ during holidays.
Utilization Review
(225) 638-5788
utilizationreview@pcgh.org
+ Hours
Monday – Friday, 7:30 AM until 4:30 PM
- Hours may differ during holidays.