Contact

This is not to be used for emergencies. If you have a medical emergency please call 911 or go to the nearest emergency room.

If you are in a crisis or any other person may be in danger — don't use this website. These resources can provide you with immediate help.

We strive to help all in need and we are constantly working to improve ourselves to better serve our community. If you have any questions, comments, or suggestions we are eager to hear from you.

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Email Address

Phone

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Pointe Coupee General Hospital
2202 False River Drive
New Roads, Louisiana 70760

(225) 638-6331

Additional Contact Information

Leadership

Chad Olinde, CPA, MBA
Chief Executive Officer
(225) 638-5702

Learn more →

Valerie Jarreau, RN, MSN
Chief Nursing Officer
(225) 638-5773

Learn more →

Departments

Administration
(225) 638-5702

+ Hours

Monday – Friday, 8:00 AM until 4:00 PM

Hours may differ during holidays.

Business Office (Billing)
(225) 638-5780

+ Hours

Monday – Friday, 8:00 AM until 4:30 PM

Phone Menu:
- Press 1 to make a payment or request an itemized bill.
- Press 2 to speak to an insurance representative regarding your bill.
- Press 3 if you have received any correspondence related to Pointe Coupee General Hospital emergency room physicians.
How to pay your bill →
Hours may differ during holidays.
Visa and MasterCard accepted.

Cardiopulmonary Services (Respiratory)
(225) 638-5756

+ Hours

Monday – Friday, 8:00 AM until 4:30 PM

Above hours are for outpatient services only.
Outpatient service hours may differ during holidays.

Case Management
(225) 638-5788
casemgmt@pcgh.org

+ Hours & Survey

Monday – Friday, 7:30 AM until 4:30 PM

Hours may differ during holidays.

Your opinion matters – complete one of our surveys to let us know how we are doing.

Dietary
(225) 638-5753

+ Daily Meal Serving Times

Patients:
7:30 AM, 11:30 PM, and 5:30 PM

Hospital Employee/Auxiliary:
11:45 AM until 12:00 PM

Hospital Campus Employees:
12:00 PM until 12:15 PM

All Others:
12:15 PM until 1:00 PM

Guest trays available.
Café menu →
Only cash accepted.

Emergency Room
(225) 638-5758

+ Available 24/7

Available 24 hours a day, 7 days a week

Emergency Room information →
Non-emergency area hours are everyday, 6:00 AM until 8:00 PM

Gift Shop
(225) 638-5866

+ Hours

Monday – Friday, 10:00 AM until 2:00 PM

Gift shop information →
Hours may differ during holidays.
Only cash accepted.

Health Information (Medical Records)
(225) 638-5771

+ Hours

Monday – Friday, 8:00 AM until 4:30 PM

Authorization for release of records →
Hours may differ during holidays.

Hospital Compliance
(225) 638-5795

+ Hours

Monday – Friday, 8:00 AM until 4:00 PM

Call to report any non-compliance with federal laws or statues or if you have a question about compliance.
Calls may be made anonymously or openly.
All issues reported to hospital compliance will be investigated and corrected as warranted by the investigation.
Hours may differ during holidays.

Human Resources
(225) 638-5702